01SaaS account manager
Account manager responsible for maintaining client relationships and ensuring customer satisfaction.
SaaS account manager owning a $3M book across 40 commercial accounts — renewals, expansion and the day-to-day relationships that keep both boring: 105% NRR, 94% gross retention.
My motion is structured: QBRs tied to the customer's own goals, usage reviews 90 days before every renewal, and expansion conversations that start from their roadmap, not my quota. Last year that approach grew my book 22% without a single discount-driven save.
Open to senior account manager and key account roles in B2B SaaS. Message me here.
- SaaS account manager
- book of business
- NRR
- renewals